Delays About COVID-19 – Wernes
FREE WORLDWIDE SHIPPING THIS WEEK ONLY
FREE WORLDWIDE SHIPPING THIS WEEK ONLY

Delays About COVID-19

Hi there! Due to COVID-19 we are experiencing order delays but don't worry, you will receive your order soon. We are doing everything possible to improve our service and overcome this epidemic that is affecting everyone.

Can I buy and get my order without problems?

Yes, you can buy as usual in our store and you will receive your order on the estimated date. We have improved our service to deal with the pandemic problem.

I placed my order before COVID-19 and I still haven't received my order, why?

If you placed your order before COVID-19 and you have not received your order, it is because you are experiencing delays at customs or transport agency. Many orders requested before the virus have suffered delays because the transport agency has had many problems but don't worry, you will receive your order soon. Please note that our delivery time is 1-4 weeks or 1-2 months, it depends on the shipping method you have selected and it also depends on your location. We have currently improved our service and are working with other transportation agencies to deal with the problem. We appreciate your understanding and regret any inconvenience it may cause you.